Privacy Policy
PRIVACY POLICY
Last Updated: 2026.05.13
SAEC-Lights（“SAEC”, “we”, “us”, or “our”） respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website （the “Site”）, make a purchase, or interact with our customer service.
Please read this Privacy Policy carefully. By accessing or using the Site, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Site or provide us with your personal information.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
a. Personal Information You Provide to Us
When you use the Site, register for an account, place an order, subscribe to our newsletter, participate in a survey, or contact customer support, you may provide us with certain personally identifiable information, including:
- Contact Data: Name, billing address, shipping address, email address, telephone number.
- Payment Information: Credit/debit card number, expiration date, security code, billing zip code (processed by our third party payment processor; we do not store full payment card details on our servers).
- Account Credentials: Username and password for your SAEC account.
- Communication Data: Information you provide when you contact us, including any attachments or call recordings (with notice).
- User Content: Reviews, comments, photos, or other submissions you post on the Site.
b. Information Collected Automatically
When you browse our Site, we automatically collect certain technical information using cookies, web beacons, log files, and similar tracking technologies, including:
- Device and Browser Information: IP address, browser type and version, operating system, device identifiers.
- Usage Data: Pages visited, time and date of visit, time spent on pages, clickstream data, referring/exit pages.
- Location Information: Approximate geographic location derived from your IP address.
c. Information from Third Parties
We may receive information about you from third parties, such as:
- Social Media Platforms: If you log in using a social media account (e.g., Facebook, Google), we may receive your public profile information, email address, and friends list.
- Payment Processors: We receive transaction status, shipping address, and confirmation of payment but not full credit card numbers.
- Shipping Carriers: We receive delivery confirmation and address corrections.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To process and fulfill your orders – including payment processing, shipping, order confirmation, and returns.
- To communicate with you – responding to inquiries, sending order updates, and providing customer support.
- To manage your account – creating and maintaining your SAEC account, enabling order history and wish list.
- To send marketing communications – with your consent, sending newsletters, promotions, and product updates. You may opt out at any time.
- To improve the Site – analyzing usage trends, diagnosing technical problems, and enhancing user experience.
- To prevent fraud and ensure security – detecting and preventing malicious activity, unauthorized transactions, and enforcing our Terms of Use.
- To comply with legal obligations – responding to subpoenas, court orders, or other lawful requests.
- For internal research – aggregate data analysis to better understand our customers and improve our product offerings.
We will not use your personal information for materially different purposes without notifying you and obtaining your consent where required by law.
3. How We Share Your Information
We do not sell your personal information to third parties for monetary value. However, we may share your information in the following circumstances:
a. Service Providers
We engage trusted third party service providers to perform functions on our behalf, such as:
- Payment processing (e.g., Stripe, PayPal, Shopify Payments)
- Order fulfillment and shipping (e.g., UPS, FedEx, USPS)
- Email and SMS delivery (e.g., Klaviyo, Mailchimp)
- Website hosting and analytics (e.g., Shopify, Google Analytics)
- Customer service software (e.g., Gorgias, Zendesk)
These providers receive only the information necessary to perform their functions and are contractually obligated to protect your information and not use it for any other purpose.
b. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any change in ownership or use of your personal information.
c. Legal Compliance and Protection
We may disclose your information if required by law, subpoena, or court order, or when we believe in good faith that disclosure is necessary to:
- Protect our rights, property, or safety, or those of our users or the public.
- Investigate and defend against third party claims or allegations.
- Enforce our Terms of Use or other agreements.
- Respond to emergency circumstances.
d. With Your Consent
We may share your information for any other purpose disclosed to you and with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, personalize content, analyze traffic, and serve targeted advertisements. Cookies are small text files placed on your device.
Types of cookies we use:
- Essential Cookies: Required for basic Site functions such as shopping cart, account login, and checkout.
- Functional Cookies: Remember your preferences (e.g., language, currency) to enhance your experience.
- Analytics Cookies: Collect anonymous usage data to help us improve the Site (e.g., Google Analytics).
- Advertising / Targeting Cookies: Used to deliver relevant ads on third party platforms (e.g., Google Ads, Meta/Facebook). You can opt out of these through your browser settings or industry opt out tools.
Your Cookie Choices:
Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, disabling essential cookies may prevent you from using certain features of the Site (e.g., making a purchase). For more information about managing cookies, visit www.allaboutcookies.org.
We do not currently respond to Do Not Track (DNT) signals because no uniform standard has been adopted.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specifically:
- Order Information: Retained for at least 7 years to comply with tax and warranty obligations.
- Account Information: Retained for as long as your account is active. You may request deletion of your account at any time.
- Marketing Data: Retained until you unsubscribe or request deletion.
- Technical Data (logs): Retained for up to 12 months for security and analytics.
After the retention period, your information will be securely deleted or anonymized.
6. Data Security
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, alteration, or misuse. These include:
- Encryption: All payment data is transmitted using TLS 1.2+ encryption. Our Site is protected by an SSL certificate.
- Access Controls: Only authorized personnel have access to personal information, and only for legitimate business purposes.
- Secure Storage: Personal information is stored on secure servers with firewalls and intrusion detection systems.
- Third Party Audits: We regularly assess our security practices.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If we become aware of a data breach that affects your information, we will notify you and applicable authorities as required by law.
7. Children’s Privacy – COPPA Compliance
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at tangyun538@gmail.com. Upon verification, we will delete that information immediately.
If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will delete it as quickly as possible. We encourage parents to monitor their children‘s online activities.
8. Your Privacy Rights – CCPA and GDPR
Depending on where you reside, you may have certain additional rights regarding your personal information. This section applies primarily to California residents under the CCPA/CPRA and to individuals in the European Economic Area (EEA) and United Kingdom under the GDPR.
For California Residents (CCPA)
If you are a California resident, you have the following rights:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose for collection, and the categories of third parties with whom it has been shared.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction, detect fraud, comply with legal obligations).
- Right to Opt Out of Sale/Sharing: We do not sell your personal information for monetary value. However, we may share information for cross context behavioral advertising (e.g., targeted ads). You may opt out of such sharing by submitting a request or clicking on the “Cookie Preferences” link in our footer.
- Right to Non Discrimination: We will not discriminate against you for exercising any of your privacy rights (e.g., by denying goods, charging different prices, or providing a different level of service).
Submitting a CCPA Request: You or your authorized agent may submit a request by emailing tangyun538@gmail.com with the subject line “CCPA Request.” We will verify your identity by requesting information that matches the data we have on file (e.g., name, email address, order number). We will respond within 45 days (extendable by 45 days with notice).
Shine the Light: California’s “Shine the Light” law (Civil Code Section 1798.83) allows California residents to request, once per year, information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing without your consent. To request this information, contact us at tangyun538@gmail.com.
For EEA/UK Residents (GDPR)
If you are a resident of the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation:
- Right of Access: Obtain confirmation of whether we process your personal data and access that data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
- Right to Restriction: Request restriction of processing in certain situations.
- Right to Data Portability: Receive your data in a structured, commonly used, machine readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Withdraw any previously given consent at any time.
To exercise any of these rights, please contact us at tangyun538@gmail.com. We will respond within one month.
Legal Basis for Processing (for EEA/UK): We process your personal data based on one or more of the following: (a) performance of a contract with you (e.g., processing your order); (b) our legitimate business interests (e.g., improving the Site, fraud prevention); (c) compliance with legal obligations; (d) your consent (e.g., marketing emails). You have the right to lodge a complaint with your local supervisory authority.
Cross Border Transfers: Your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. For transfers from the EEA/UK to the US, we rely on Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
9. Third Party Links
Our Site may contain links to third party websites (e.g., social media platforms, payment processors, shipping carriers). This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of any third party site. We encourage you to read the privacy policies of each website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. If we make material changes, we will notify you by email (if you have an account) or by placing a prominent notice on the Site before the change becomes effective.
Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
SAEC–Lights
Email: tangyun538@gmail.com
For privacy specific matters, you may also reach our Data Protection Officer (if appointed) at the same email address.